Contact information

Department Store UK

If you have any questions about a product, an existing order or anything else, we're here to help.

Customer Support

📧 Email: info@departmentstoreuk.shop

🌐 Website: https://departmentstoreuk.shop

Registered Trading Address

Department Store UK
The Old Fire Station Enterprise Centre
2 Salt Lane
Salisbury
Wiltshire
SP1 1DU
United Kingdom

Please note: This is our registered trading and correspondence address. It is not open to the public, is not a retail store, and does not offer customer collections. Please contact us by email before returning any items or arranging any correspondence.

Customer Service Hours

Monday – Friday
9:00am – 5:00pm

Closed on weekends and UK Bank Holidays.

We aim to respond to all enquiries as quickly as possible, typically within one business day.